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Terms
of Service (TOS)
This
Terms Of Service agreement (hereafter referred to as the "TOS")
lays down the terms and conditions by which Molecularweb Hosting
Services (hereafter referred to as the "Services")
will be provided to you upon payment. The TOS also describes
prohibited uses of the Services. This TOS is not exhaustive
and Molecularweb reserves the right to modify it from time
to time, effective when notification is posted at www.molecularweb.com.
No verbal or written agreement/statement by any molecularweb
employee will take precedence over this TOS.
On paying for and using the Services, you the Customer agree
to all the terms and conditions of the TOS, as modified from
time to time, in its entirety. Violation of the TOS or any
such action that Molecularweb deems inappropriate may result
in the termination or suspension of the Services for the Customer.
Payment
The Services purchased by the Customer will be in the
form of a specific Windows, Linux, or VPS Service Plan. Each
Service Plan outlines the features, resources and storage
that Molecularweb will provide to the Customer for the stated
Service Fee. Each Service Plan along with their features,
resources, storage and Service Fee are defined at www.Molecularweb.com.
Molecularweb has the sole right to determine how the features,
storage and resources under each Service Plan are interpreted
and how they will be provided to the Customer. The Customer
must clarify any questions about the Service Plan he or she
wishes to purchase with Molecularweb before payment. The Service
Plan will be provided to the Customer in the form of a Service
Account, which would allow the Customer to manage and use
the features, resources and storage stated in the chosen Service
Plan. All prices mentioned in the TOS and at www.Molecularweb.com
are in US Dollars (USD).
While requesting a Service Plan, the customer is required
to pay a Billing Period (also know as Payment Term) of 1 Year
in advance. All Service Accounts are setup on a pre-pay basis.
Upon the start of each Billing Period, the Customer will be
charged the Service fee for the duration of the Billing Period.
There may be additional charges according to our Overage Policy
if any additional resources, features or storage is purchased
or used by the Customer under the chosen Service Plan (which
were not otherwise included for free). Molecularweb will send
the corresponding invoice by Email or US Mail. The customer
can pay the invoice online with PAYPAL or he/she can send
a check. The Customer is required to clear his or her balance
within 7 days of receiving the invoice. Failure of customer
to pay the invoice would lead to Service Account suspension.
The Customer's Service Account would only be resumed when
the customer clears his or her balance and pays for the Service
Fee for the duration of the next Billing Period as well. If
the Customer doesn't pay his or her balance within 14 days
after Service Account suspension, Molecularweb reserves the
right to terminate the Customer's Service Account
A fee of $30 USD will be charged for every returned check
and credit card charge back. Molecularweb reserves the right
to change pricing of the Services from time to time. Molecularweb
also reserves the right to withdraw any feature from a Service
Plan, at any time it wishes to do so.
Overages
If Customer exceeds the feature, storage or resources
limits defined by his or her chosen Service Plan, he or she
will be charged for the extra usage according to the Overage
rates outlined in that Service Plan. Customer may also purchase
additional features, storage and resources by the same overage
rates. If Customer uses more than 200% of the resources allocated
in the chosen Hosting Plan, Molecularweb reserves the right
to terminate the Customer's Service Account with a 5-day prior
notification. All overage rates are prorated. The overage
fees charged will be for the remaining portion of the Customer's
current Billing Period
Refunds/Cancellations
All Service Accounts must be cancelled by filling out
the cancellation form at http://www.Molecularweb.com/cancelform.asp.
Refund will be made for unused months only of the current
Billing period after deducting a Refund Charge of $10.00.
If however the customer's registration date is less than 30
days from the cancellation date, the customer will receive
a full refund. Refunds will not be made if the Customer's
balance is not current or if the Customer has violated any
terms of the TOS.
Liabilities/Obligation on Service Account Termination
Services are provided on an "as is" basis."
Molecularweb is not liable for any compensation, reimbursement
or damages on account of the loss of prospective profits,
anticipated sales, goodwill or on account of expenditures,
investments, leases or commitments in connection with your
business, or for any other reason whatsoever flowing from
the interruption, termination, suspension or cancellation
of your Service Account.
Customer is liable to pay all charges accrued during Service
Account operation. The customer is in no way relieved from
paying these charges on Service Account interruption, suspension,
termination or cancellation
Material and Product Requirements
You must ensure that all material and data placed on Molecularweb's
servers/systems is in a form requiring no additional manipulation
by Molecularweb. JodoHost will make no effort to validate
any of this information for content, correctness or usability.
Use of the Services requires a certain level of knowledge
in the use of Internet languages, protocols and software.
This level of knowledge varies depending on the anticipated
use of the Services. You must have the necessary knowledge
for your intended use of the Services. Molecularweb will not
provide this knowledge to the Customer.
Intellectual Property Rights
You must not use the Services in a manner that would infringe,
violate, dilute or misappropriate any copyright laws, or laws
protecting trademarks, trade secrets or proprietary information.
If you use a domain name in connection with the Services,
you must not use that domain name in violation of any trademark,
service mark, or similar rights of any third party.
Web Site Operation and Security
If you run a Web Site through the Services, you are solely
responsible for it's operation and maintenance and Molecularweb
plays no such role in it.
You are also responsible for the security of any client credit
card numbers and related client information you may access
as a result of conducting electronic commerce transactions
through your Web Site. Molecularweb will not be responsible
for the security of such information
You also expressly (i) grant to Molecularweb a license to
cache the entirety of your Web Site, including content supplied
by third parties, hosted by Molecularweb under this Agreement
and (ii) agree that such caching is not an infringement of
any of your intellectual property rights or any third party's
intellectual property rights.
IP Address Ownership
Molecularweb shall maintain and control ownership of all IP
numbers and addresses that may be assigned to you by Molecularweb.
Molecularweb reserves the right to change or remove any and
all such IP numbers and addresses.
General Abuse
Any attempt to cause harm or undermine Molecularweb's servers,
computers, network or customers is prohibited. Use of the
Services to carry out any activity that is illegal under US
and International laws is also prohibited.
Prohibited uses of the Services also include, but are not
restricted to:
1. Use of IRC, bots or clients
2. Unsolicited Bulk Emailing
3. Newsgroup spamming
4. Hosting, promoting or linking to pornographic content
5. Illegal Content
6. Copyright infringement
7. Trademark infringement
8. Hosting and linking to pirated computer software and music.
9. Hosting/linking to software or information (such as software
cracks, software cracking tutorials and software serial numbers)
that may help any individual to obtain copyrighted software
or music illegally.
10. Hosting or linking to computer software that may be used
for spamming (know as spamware)
11. Providing/Promoting material that is grossly offensive
to Internet Users which includes blatant expressions of bigotry,
racism or hatred
12. Providing/Promoting material about illegal activities
or promoting physical injury or harm against any group or
individual
13. Providing/Promoting material about exploitation of children
under the age of 18
Email Abuse
The following activities are considered as email abuse
and are prohibited
1. Unsolicited bulk emailing. This includes, but not limited
to commercial advertising, informational announcements, charity
requests, petitions for signatures, and political or religious
tracts. Such emails may only be sent in if the receiver explicitly
requested such information directly from you.
2. Stealth Emailing. This includes forging, altering or removing
email headers
3. Mail Bombing. This includes sending a large number of emails
to disrupt or compromise a servers, systems or network
4. Emailing that may harass or intimidate others. This includes
harassment or intimidation through frequency of emails, size
of emails and the language of emails. If the recipient asks
to stop, you must discontinue sending any further emails
5. Newsgroup Spamming. This includes unwelcome commercial
advertising and posting that may be against the rules of a
Usenet discussion group or mailing list.
Such activities carried out from servers/systems not managed
by Molecularweb are ALSO prohibited if they link to websites,
content or material hosted on Molecularweb's servers/systems.
Emailing abuse carries a fine of up to $100 USD per email
message sent, depending on the severity of the violation.
Email abuse is also grounds for immediate suspension of your
Service Account and an appropriate legal action.
Server Abuse
Server abuse includes any process or service usage that
affects normal server/system operation, resources or connectivity,
and which causes a server/system to become overloaded. Such
abuse includes, but is not limited to, excessive CPU, hard
disk and memory usage, excessive number of concurrent processes,
excessive number of concurrent port or database connections
and excessive bandwidth usage. Possible causes for server
abuse include, but are not limited to, the excessive use of:
CGI, Perl, Sendmail, mySQL, MSSQL, PHP, ASP, COLDFUSION, HTTP,
SMTP, POP3 and FTP. Upon detection of server abuse, Molecularweb
will try to disable the specific script, website or database
that is causing the abuse under your Service Account. If this
is not possible, Molecularweb will suspend your entire Service
Account. The specific script, website or database under the
Service Account or the Service account itself will only be
resumed once the Customer has corrected the problem and convinced
Molecularweb that the abuse will not occur again. JodoHost
will endeavor to provide prior notification before carrying
out any such action but Molecularweb may do so without any
such notification, in its own discretion.
Lawful Purpose
Molecularweb reserves the right to refuse service to anyone.
Customers may only use the Services for lawful purpose. Transmission
of any material in violation of US and International laws
is prohibited. This includes, but is not limited to copyrighted
material without explicit permission from the author/owner,
material legally judged to be threatening or obscene, and
material protected by trade secrets. The designation of any
materials as such described above is left entirely to the
discretion of Molecularweb. Regardless of the place of signing
this agreement, the client agrees that for purposes of venue
and jurisdiction the TOS was entered into and performed in
Corpus Christi, Texas and any dispute will be litigated or
arbitrated in Corpus Christi, Texas. Customer further waives
all objections to venue or jurisdiction and acknowledges that
venue and jurisdiction in any such litigation will be held
in the courts of Corpus Christi, Texas. IN NO EVENT SHALL
MOLECULARWEB'S MAXIMUM LIABILITY EXCEED UNUSED PORTION OF
THE TOTAL AMOUNT PAID BY CUSTOMER.
Notifications
All notifications to the customer will be sent by electronic
mail (email). It is the responsibility of the customer to
ensure his or her email address is valid at all times. Molecularweb
will not be responsible if Customer fails to receive any email
Molecularweb attempted to send
Indemnification
CUSTOMER AGREES THAT IT SHALL DEFEND, INDEMNIFY, SAVE AND
HOLD MOLECULARWEB HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES,
LOSSES, COSTS AND CLAIMS, INCLUDING REASONABLE ATTORNEY'S
FEES ASSERTED AGAINST MOLECULARWEB, ITS AGENTS, ITS CUSTOMERS,
OFFICERS AND EMPLOYEES, THAT MAY ARISE OR RESULT FROM ANY
SERVICE PROVIDED OR PERFORMED OR AGREED TO BE PERFORMED OR
ANY PRODUCT SOLD BY CUSTOMER, IT'S AGENTS, EMPLOYEES OR ASSIGNS.
CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD HARMLESS MOLECULARWEB
AGAINST LIABILITIES ARISING OUT OF; (1) ANY INJURY TO PERSON
OR PROPERTY CAUSED BY ANY PRODUCTS SOLD OR OTHERWISE DISTRIBUTED
IN CONNECTION WITH MOLECULARWEB SERVICES; (2) ANY MATERIAL
SUPPLIED BY CUSTOMER INFRINGING OR ALLEGEDLY INFRINGING ON
THE PROPRIETARY RIGHTS OF A THIRD PARTY; ( 3) COPYRIGHT INFRINGEMENT
AND (4) ANY DEFECTIVE PRODUCTS SOLD TO CUSTOMER FROM MOLECULARWEB
SERVICES
Disclaimer
MOLECULARWEB WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOUR
BUSINESS MAY SUFFER. MOLECULARWEB MAKES NO WARRANTIES OF ANY
KIND, EXPRESSED OR IMPLIED FOR SERVICES WE PROVIDE. MOLECULARWEB
DISCLAIMS ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. THIS INCLUDES LOSS OF DATA RESULTING FROM
DELAYS, NON-DELIVERIES, WRONG DELIVERY, AND ANY AND ALL SERVICE
INTERRUPTIONS CAUSED BY MOLECULARWEB AND ITS EMPLOYEES. MOLECULARWEB
RESERVES THE RIGHT TO REVISE ITS POLICIES AT ANY TIME.
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